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My SafeSend Plugin is missing?

Please follow the instructions below on how to find and enable the SafeSend Plug-In in Microsoft Outlook. 

Select “File” in Outlook

 

 

 Select “Options”

 

 

 

Select “Add-Ins”

In the Add-In window you will see three types of Add-Ins; Active, Inactive, and Disabled Application Add-Ins

 

 

SafeSend will be in either the Inactive or Disabled Application Add-ins section

 

If SafeSend is Disabled
At the bottom you will see “Manage:” with a drop-down menu next to it
Select “Disabled Items”
Click “Go…”



 
Select “SafeSend_10”
Click “Enable”

 

 

 

Note: You may need to restart Microsoft Outlook for these changes to take effect.

 

If SafeSend is Inactive

At the bottom you will see “Manage:” with a drop-down menu next to it

“COM Add-Ins” should be selected

Click “Go…”

 

 

 

Check the box next to “SafeSend_10”

Select “OK”

 

 

The Plug-In will now be in your Toolbar

 

 

Note: You may need to restart Microsoft Outlook for these changes to take effect.

 

IMPORTANT: If you have and older version of Outlook or you need any assistance Please Submit a Ticket or call 1-800-716-2558 ext. 200.

 

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