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How do I cancel a document that is "Out for Signature?"

Through your Signature Report in SignatureFlow, you are able to change the E-File Status of a document. This status can be changed to “Cancelled” or “Manually Signed”

  • With SignatureFlow open, click on Signature Report

  • Once your Signature Report is open, right click on the document that needs to be either Cancelled or changed to Manually Signed and select “Edit e-Signature Status”

  • Once selected an Edit E-Signature Status window will open and you will be able to choose either Manually Signed or Cancelled. Select either and click “Save and Close”

Please Note: Any partial signatures already obtained will be void

 

IMPORTANT: If you need further assistance Please Submit a Ticket or call 1-800-716-2558 ext. 202.

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