Through your Signature Report in SignatureFlow, you are able to change the E-File Status of a document. This status can be changed to “Cancelled” or “Manually Signed”
- With SignatureFlow open, click on Signature Report
- Once your Signature Report is open, right click on the document that needs to be either Cancelled or changed to Manually Signed and select “Edit e-Signature Status”
- Once selected an Edit E-Signature Status window will open and you will be able to choose either Manually Signed or Cancelled. Select either and click “Save and Close”
Please Note: Any partial signatures already obtained will be void
IMPORTANT: If you need further assistance Please Submit a Ticket or call 1-800-716-2558 ext. 202.