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How do I track my billing?

Once you have entered your credit card information into SignatureFlow, your billing cycle will begin. You will be charged on the first of every month for any documents sent during the previous month. If you are unaware of what your charges are per document, please contact our Sales Team at sales@cpaperless.com

  • On the first of every month, you will be charged for any documents your firm sent during the previous month. To find detailed information about those charges, you will need to go into your online account at www.cpaperless.com.
    • Log into your cPaperless account by Clicking "Login" on the top right
    • You will then be asked to enter your Username (email address) and Password.
    • Once logged in, click on the “SignatureFlow” tab.
    • Once you’ve clicked on the SignatureFlow tab, you will see a panel across the left.
    • Click on “Billing History” near the bottom of that panel.

  • Billing History will show you all charges you’ve accrued for any month you’ve sent documents out using SignatureFlow.
  • If you would like to see even more information about what you’ve sent, please click on “View Details”. This will show you who you where documents were sent, who in your firm sent them, on what day and at what time.

 

IMPORTANT: If you need further assistance Please Submit a Ticket or call 1-800-716-2558 ext. 202

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