Getting a message that states "Activation error: Max installs exceeded"

When you see this message it means you have no available licenses left for activation. Maybe an employee is activating on a new computer or you had someone leave your firm.

TTC Licenses are not automatically deactivated from the end user's machine. cPaperless support staff will need to do this for you. 

  • Please Call Support at 800-716-2558 x201 or Submit a Ticket
  • Just let us know you need a license on your account freed and it will be done promptly


IMPORTANT: If you need further assistance Please Submit a Ticket or call 1-800-716-2558 ext. 201

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