My SafeSend Plugin is Missing (Outlook 2013 & 2016)?

  • In some instances Outlook will disable the SafeSend add-in and will need to be enabled manually 
  • Click on "File" in Outlook and select "Slow and Disabled COM Add-ins"

  • Find SafeSend and press the "Always enable this add-in"

  • After restarting Outlook the Add-in will be visible on the toolbar (the location may be different)

If the problem persists this article gives another option to resolve the issue.


IMPORTANT: If you need further assistance Please Submit a Ticket or call 1-800-716-2558 ext. 202.

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