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Error During Installation (Customized Functionality Will Not Work)

If this error is received during the SafeSend installation follow the steps below:

  • Open Internet Explorer
  • Click on "Menu" (small gear at upper right)
  • Select "Internet Options"




  • Select "Security" tab
  • Select "Trusted Sites"
  • Click "Sites" 



  • In the "Add this website to the zone:" box type in: https://portal.safesend.com
  • Click the "Add" button
  • Click the "Close" button



  • Press "OK" in the Internet Options Window



  • Reinstall SafeSend plugin


    IMPORTANT: If you need further assistance Please Submit a Ticket or call 1-800-716-2558 ext. 202
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