Unit Usage

Perhaps I'm mis-remembering or there was a change in policy, but can I get a clarification for when a tax return unit is considered used? Is it at delivery or at file upload?



1 comment
  • Official comment

    Hello Isaiah,

    Excellent question!  SafeSend Returns will only charge a unit on delivery, not on upload.  You can upload as many returns as you would like, and delete them at your leisure, without worrying about your usage.  Recalling a return will send it back to your Assignments and you can deliver it again using the initial return usage. As long as it's the same type of return it will not charge you again.

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