March 18, 2022 Product News for the SafeSend Suite
An update to SafeSend products was released. See below for more information about the changes.
- Fixed an issue where some taxpayers could not access their returns via a resent access link. This only occurred if their email address was changed after delivery.
- Fixed an additional issue with notifications for drop-off links that were about to expire. Notification emails were not sent properly if a document was not downloaded. Notifications are now sent at the following intervals: 4 days, 2 days, and 24 hours before expiration.
- Fixed an issue where renewal emails for SafeSend Exchange were not automatically sent to customers.