April 27th, 2022 Product News for Safesend Suite
An update to SafeSend products was released. See below for more information about the changes.
SafeSend Suite -- Note: This update is only for SafeSend Organizers and Extensions
Help Center and Report a Problem changes
All products in the SafeSend Suite now have the Help Center button located at the bottom of the left-hand navigation bar. Clicking on it will take you to the SafeSend Help Center for that product.
A new Support button has been added to the top navigation bar. If you are experiencing any issues, click the Support button to bring up the Report a Problem pop-up.
- SafeSend Extensions now properly handles long taxpayer names on Form 4868. Previously, it could accidentally combine taxpayer and spouse names from returns generated by CCH Axcess and ProSystem fx.
- Fixed an issue where an extension sent as Review Only was getting labeled as AWAITING E-SIGN in Delivered Extensions. The status should be N/A.