SafeSend Returns - Processing Returns in Portrait Mode
Situation: When using a monitor that is in portrait orientation rather than landscape, the editing options in the left and right panels during processing are not visible.
Workarounds: Use a monitor that is in landscape orientation.
Alternatively, it is possible to use the green Edit Client Info button in the action menu to add a taxpayer/spouse email address, which will allow you to deliver the return. Unfortunately, vouchers, refunds, and e-file forms cannot be edited in portrait mode.
Reference Number: 80384
Update: This issue was resolved on 7/22/2022