TicTie Calculate - Missing from Adobe® After Install

Situation: After installing, you do not see the TicTie Calculate menu or tools in Adobe®.

Resolution: Follow the troubleshooting steps outlined below:

Version 5.x

  • Ensure System Requirements are met. 
  • Remove Enhanced Security 
  • Under the Help menu in Adobe®, check for updates and repair the installation.
  • Uninstall/reinstall TicTie Calculate.
  • Ensure 3rd party plugins are allowed under Edit > Preferences > General.

Version 4.6

  • Follow the steps above.
  • If that does not resolve the issue, follow the steps in the article below:
  • If a terminal server installation is required, please contact support@safesend.com for a download link and instructions.



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